Frequently Asked Questions
Everything you need to know about bringing Amicis comfort into your home.
What is the standard shipping timeframe for furniture and decor?
Standard shipping for small decor items typically takes 3-5 business days. For larger furniture pieces, please allow 7-14 business days for specialized freight delivery to ensure your items arrive in perfect condition.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture and final sale items are not eligible for return.
Are your materials sustainably sourced?
At Amicis, we prioritize sustainability. Our wooden furniture is crafted from FSC-certified timber, and our textiles use organic or recycled fibers whenever possible to minimize our environmental footprint.
Do you offer interior design consultations?
Yes! We offer complimentary 30-minute virtual design consultations to help you select the perfect pieces for your space. You can book a session through our 'Design Services' page.
How do I track my large furniture delivery?
Once your order ships, you will receive a tracking number via email. For white-glove deliveries, our local carrier will contact you directly 24-48 hours in advance to schedule a specific delivery window.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.